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Useful contact info


Category of issue  
HSBC Call Centre
Call our general number for help with most inquiries – (representatives are available Monday - Friday, 8am to 5pm - AST) +1 441 299 5959
After selecting Option 1, Personal Banking, the following services are available :
General inquiries Choose option 0
Advance orders Choose option 0
Banking by Appointment – make an appointment to speak to us at your convenience Choose option 0
Telephone Banking Choose option 1
Debit or Credit Card Enquiries - Available 24x7 Choose option 2
Personal Internet Banking and Business Internet Banking Choose option 3
HSBC Premier Banking - Available 24x7 Choose option 4
Personal Lending Choose option 5
HSBC Advance - Available 24x7 Choose option 6
Card services / lost or stolen cards
Get assistance with anything related to your debit and credit cards with HSBC. Lost or stolen cards, updating your card information or general customer service enquiries. +1 441 299 5518
HSBC Premier Centre
Exclusively for our Premier customers - assistance with any of your banking needs or to contact your relationship manager. +1 441 299 5252
HSBC Advance Centre
Exclusively for our Advance customers - assistance with any of your banking needs +1 441 299 5454
Investment Centre
Speak to one of our advisors about your financial planning objectives or invest in one of our many funds and savings products. +1 441 299 5900
Business Centre
Our dedicated team can help you with all of your business needs including accounts, financing and advice. +1 441 299 5555
International Banking Centre
Whether its purchasing a property overseas, moving abroad to study or to work, or setting up accounts prior to relocation to Bermuda, the International Banking Centre is your first stop. +1 441 299 5878

General Enquiries



Telephone: +1 441 295 4000

E-mail: customer.care@hsbc.bm


Mailing address:

HSBC Bank Bermuda Limited
PO Box HM 1020
Hamilton HM DX, Bermuda 

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