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eStatements

eStatements - It makes a world of sense

Help reduce paper waste and conserve resources. Sign up for free eStatements today!

With eStatements you can access your monthly bank account and credit card statements electronically through Personal Internet Banking. If you sign up for eStatements, we will no longer send you paper statements.

It's safe, convenient, and environmentally friendly.

 

Need help?

Consider the benefits:

  • View statements as soon as they are available
  • Reduce paper clutter
  • No more worries about lost or delayed statements
  • Added privacy. eStatements are stored securely in an online environment and are not sent through a mail or email system

It's easy to set up your eStatements:

  1. Log on to Personal Internet Banking (Visit www.hsbc.bm).
  2. Under Statements choose eStatements in the left-hand menu navigation.
  3. Follow the instructions to activate your eStatements.

FAQs

 What are eStatements?

eStatements are electronic versions of your bank account statement that you receive online through Personal Internet Banking.

 Will my eStatements look the same as my paper       statements?

eStatements look exactly the same as your paper statements and contain the same content.

 Can I print my eStatements?

Yes, you can choose to print your statement as many times as you like or not at all.

 Can I save my eStatements?

eStatements can be downloaded and saved on any computer with internet access.

 Are eStatements secure?

eStatements provide increased privacy. They are stored online in a secure environment and are not sent through a mail or email service.

 Once I sign up for eStatements, how soon will I start receiving them?

Your first eStatement will be sent to you within two months of selecting the eStatement option.

 Can I get eStatements for my bank account and my credit cards?

Yes, if you sign up for eStatements, you will automatically receive them for all of your bank accounts including joint and sole accounts and credit card accounts. Please note that for all parties on a joint account to receive eStatements, each party must sign up for eStatements through their own Personal Internet Banking log on. Credit Card Statements will only be generated when there is activity on the account.

 Can I request eStatements for only one of my accounts on Personal Internet Banking?

If you sign up for eStatements you will be automatically signed up for eStatements on all of your accounts, including joint and sole accounts and credit card accounts. If you do not wish to receive eStatements for a certain account, then you will not be able to receive any eStatements.

 How long will my eStatements be available online?

We will retain an aggregate total of up to 12 bank account and credit card statements per customer account or an aggregate of 96 bank account and credit card statements on Personal Internet Banking (whichever comes first).

 

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