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VISA Debit Card

Enjoy the Enhanced Benefits of your HSBC Visa Platinum Chip and PIN Debit Card

Not only will your HSBC Debit Card be upgraded to Chip and PIN contactless technology over the coming months, but we have also enhanced the benefits associated with our HSBC Visa Debit Cards. Explore below to find out more on the benefits.

Enjoy more purchase power when you pay with your HSBC VISA Debit Card


Price Protection

Purchase Protection

Extended Warranty



Price Protection

  • Reimbursement for the price difference in case the same product (model and year) of the same manufacturer is found at a lower price than the price paid with the Visa card
  • Reimbursement of the difference up to a maximum of USD 500 per item or USD 2,000 per year per HSBC VISA Debit Card account

Requirements

  • Full payment with a valid and active Visa Platinum card

Applicability

  • New item purchases, including gifts given by Cardholder
  • Claim must be made up to 24 hours after finding the new price
  • Coverage for up to 30 days from date of purchase
  • Copy of the advertisement showing product offered at a lower price than originally paid
  • Offer of product at a lower price must be in the same country where item was purchased

Purchase Protection

  • Coverage for theft or damage of most new products and items purchased
  • Covers the cost of repair or replacement of the purchased product (excluding delivery and freight charges) up to a maximum of USD 5,000 per item and USD 10,000 per year per HSBC VISA Debit Card account

Requirements

  • Full payment of purchased item with a valid and active Visa Platinum card

Applicability

  • New item purchases, including gifts given by cardholder
  • Coverage for a maximum of 45 days from the date of purchase
  • Maximum of 30 days from date of theft or damage to submit a claim
  • Cardholder must have a written documentation in case of theft

Extended Warranty

  • Doubles the repair period offered by the original manufacturer’s warranty for up to 1 year
  • Covers the cost of repair or replacement of the item up to a maximum of USD 5,000 per item and USD 10,000 per year per HSBC VISA Debit Card account

Requirements

  • Full payment with a valid and active Visa Platinum card

Applicability

  • New item purchases, including gifts given by cardholder
  • The eligible item must have a written manufacturer’s warranty that is valid for no less than three months in the country where the item was purchased
  • Maximum of 30 days from date of damage to submit a claim

 

Enjoy more travel benefits when you pay with your HSBC VISA Debit Card!


VISA Concierge

VISA Luxury Hotel Collection

Car Rental Insurance



VISA Concierge

  • A team of personal assistants to help with practically any request or service that can be purchased with a Visa card
  • Services include coordination of itineraries and tours, flight, hotel and rental car bookings, buying and sending gifts, reservations for shows and sports events, reservations at restaurants, spas, fitness and sports clubs

Requirements

  • Must have a valid and active HSBC Visa Debit card

Applicability

  • In Bermuda and anywhere else in the world
  • There is no charge for this service
  • Cardholders are responsible for the cost of any services or items purchased

VISA Luxury Hotel Collection

  • Visa’s Luxury Hotel Collection is comprised of some of the world’s most intriguing and prestigious properties, a hand-selected portfolio developed for Visa Platinum, Visa Signature and Visa Infinite cardholders

Requirements

  • Booking must be made with a valid, active HSBC Visa Debit card

Applicability

  • Best Rate Guarantee
  • Room Upgrade (if available)
  • Free continental breakfast
  • Extended Checkout (3pm)
  • VIP Status
  • $25 voucher
  • Free internet

Car Rental Insurance

Coverage provides total cost of reimbursement for:

  • Damages due to collision
  • Theft and theft-related charges
  • Malicious vandalism charges
  • Documented valid loss-of-use charges imposed by the car rental company

Requirements

  • Car reservation and full payment of car rental with a valid and active HSBC Visa Debit card
  • Must decline the collision damage waiver or loss damage waiver (CDW/LDW) option or similar coverage offered by the auto rental company

Applicability

  • Rental contracts not exceeding 31 days
  • Maximum of 30 days from the incident date to submit a claim

 


VISA Travel Information Services
Coverage: Worldwide

Travel Accident Insurance
Coverage up to USD $500,000*

International Emergency Medical Service
Coverage up to USD $150,000*



VISA Travel Information Services

Contact the Visa Travel Information Services for:

Before Travelling

  • Information about the culture and local customs at travel destinations
  • ATM location
  • Currency exchange
  • Visa, passport, entry permit, vaccination and documentation requirements
  • Assistance with prescriptions at destination
  • Assistance to obtain a Schengen Certificate

While Travelling

  • Activation of Visa medical assistance services
  • Activation of all other services
  • Information about doctors, dentists and hospitals that speak the same language as cardholders

Travel Accident Insurance

* Service exclusions and details available in Visa Online (www.visa.com/benefitsportal)

Requirements

  • Ticket paid in full with a valid and active HSBC VISA Debit Card

Applicability

  • Domestic and international trips
  • Travel by air, land or water Licensed commercial carriers with published routes, itineraries and schedules
  • Spouse and dependent children need not be traveling with cardholder to be considered insured persons

International Emergency Medical Service

* Service exclusions and details available in Visa Online (www.visa.com/benefitsportal)

Requirements

  • International Ticket paid with HSBC VISA Debit Card
  • Pre-existing medical conditions are not be covered

Applicability

  • International trips, not exceeding 60 days
  • Emergency must occur outside of country of residence for it to be covered
  • Spouse and dependent children need not be traveling with cardholder to be considered insured persons


To make a claim or for further details on the above benefits, please contact Visa by calling +1 303 967 1098 (Worldwide) or +1 800 396 9665 (USA or Canada) or through the Visa Benefits Portal (www.visa.com/benefits).


Next Steps

To Apply for a Visa Debit Card please call the Call Centre at +1 441 299 5518 (representatives are available Monday - Friday, 8:00am to 5:00pm - AST)

For additional HSBC Credit Cards visit our Cards page to help you decide what card(s) are right for you.

 

Report a lost or stolen card

If your card is lost or stolen, please contact us as soon
as possible on +1 441 299 5518 and a representative
will be happy to assist you.


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Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking Business by the Bermuda Monetary Authority. The Site is primarily intended for those who access it from within Bermuda. Because of this, we cannot guarantee that the Site or the information thereon complies with law or regulation of other countries, or is appropriate for use, in other places. You are wholly responsible for use of the Site by any person using your computer and you must ensure that any such person complies with these Terms. The information provided on this Site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. This Site should not be considered as communicating any invitation or inducement to engage in banking of investment activity or any offer to buy or sell any securities or other instruments outside Bermuda.