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Twitter Customer Service

We're always looking for ways to provide the best customer service, which is why we've created a new interactive customer service Twitter profile.

Available to current HSBC customers, its purpose is to provide an additional channel for you to contact us for any query resolution. We will respond to your banking queries from 9am to 4pm, Monday to Friday excluding public holidays, so if there`s something you need to know, please send us a tweet.

Please don't share any personal account information or passwords directly on our Twitter page.

For account related queries and instructions, please visit us at or call us on +1 441 299 5959 To maintain security and confidentiality of your account, we will not respond to or act on any account related queries and instructions received through this Twitter profile.

Tweet Us

Official customer service handle for HSBC in Bermuda @HSBC_BDA
Opening Hours: Mon-Fri 9:00am – 4:00pm excluding public holidays
HSBC Twitter Community Guidelines
Twitter Terms and Conditions

Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking Business by the Bermuda Monetary Authority. The Site is primarily intended for those who access it from within Bermuda. Because of this, we cannot guarantee that the Site or the information thereon complies with law or regulation of other countries, or is appropriate for use, in other places. You are wholly responsible for use of the Site by any person using your computer and you must ensure that any such person complies with these Terms. The information provided on this Site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. This Site should not be considered as communicating any invitation or inducement to engage in banking of investment activity or any offer to buy or sell any securities or other instruments outside Bermuda.