Important notices

Effective 20 January 2020 the Quarterly Bonus Saver bonus interest rate will be changing.

The Bank will be adjusting the Quarterly Bonus Saver’s bonus interest rate effective 20 January 2020. Further details on the bonus interest rate change and current standard interest rates are available here.

Effective 11 September 2019 the Quarterly Bonus Saver standard interest rates will be changing.

The Bank will be adjusting the Quarterly Bonus Saver’s standard interest rates effective 11 September 2019. The Quarterly Bonus Saver’s bonus interest rate will not change at this time. Further details on the standard interest rate changes and current bonus interest rates are available here.

Effective 1 July 2019: Base Rate and Fee changes impacting Retail customers

Base Rate increase

The Bank will increase its base lending rate by 0.25% effective 1 July 2019. This will be the Bank’s first base rate lending increase since 2010. The base rate for Bermuda dollar residential mortgages and consumer loans will increase by 0.25% to 3.75%.

The Bank’s Commercial Bermuda dollar base rate will not increase at this time. The Bank will be sending letter notification to impacted clients outlining their new payment amount in advance of the change.

Fee changes

The bank will also be changing some of its retail banking fees, effective 1 July. Further details of the fee changes are available at

Introducing our new HSBC Bermuda Mobile Banking app

Over the coming months, we're launching our brand new HSBC Bermuda Mobile Banking app. This will be a brand new app, with reliability at the heart of its design.

What's changing?

  • We're introducing a simplified log on experience. Logging on will remain just as secure, but is now quicker and easier than before
  • If you use an Android device you can use Android Fingerprint to log on. Face ID & Touch ID for Apple devices are also supported
  • HSBC Global View is conveniently integrated with your accounts list

There will also be some functionality that will not be available via Mobile Banking, although you can still access these via Online Banking: 

  • You will not be able to read and send messages
  • You will not be able to send foreign currency saved transfers to banks overseas 
  • You will not be able to send HSBC Global Transfers to your linked accounts overseas 
  • The existing HSBC Mobile Banking App will be demised for iPad

We'll continue to make enhancements and re-introduce tools and functionality following the launch.

Mobile Banking FAQs

FAQs for Customers

What currencies will no longer be offered?

The below is a complete list of foreign drafts that we will no longer offer as of Monday 1 April;


  • Australian Dollar (AUD)
  • Danish Krone (DKK)
  • Euros (EUR)
  • Hong Kong Dollar (HKD)
  • Japanese Yen (JPY)
  • New Zealand Dollar (NZD)
  • Norwegian Krone (NOK)
  • Singapore Dollar (SGD)
  • Swedish Krona (SEK)
  • Swiss Francs (CHF)


Only CAD, GBP and USD will be available as of 1 April 2019.

What will happen to discontinued Foreign Currency Drafts after 1 April 2019?

If the draft is not honoured by the correspondent bank, HSBC will refund the customer the draft amount and the draft fee.

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