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Updated branch opening hours

We understand that you may need to visit us. But before you do, please check which branches remain open and what the opening hours are.

Updated branch opening hours

HSBC Harbourview, St. Georges, and Somerset branches will open Monday – Friday from 9am to 3pm. A mask is required to be worn in order to come into the Bank.

Seniors only 9am  - 10am

General Public 10am -3pm

We will offer the following services:

  • Token collection
  • Card Collection
  • Statement production
  • Cheque deposit and encashment
  • Emergency cash withdrawal

Outside of these hours, all HSBC Branches will be closed.

You'll still be able to access your money through our ATMs and digital banking services. If you need assistance, please get in touch with your Relationship Manager or call our Contact Centre on +144 1 299 5959. Lines are open between 8am - 5pm, Mondays to Fridays.

Please note that if you've ordered bank drafts, cash orders or bank cheques via online banking or our Contact Centre, the orders won't be filled until we've resumed normal operating hours. The exceptions are emergency cash pre-orders and requests for statement printouts to support submissions to the Bermuda Government for unemployment insurance. The former can only be collected during our limited opening hours and the latter will be emailed to you, unless you do not have an email account.

Explore other ways to bank

Many of our services are available online, on mobile or by phone. Learn more about ways to bank with us from the safety of your home.

Listening to what you have to say about our services matters to us.