Top of main content

Closing accounts

Option 1 for closing accounts

Visit any one of our local branches Monday to Friday between 9:00am-4:30pm
Requirements:  Valid photo ID

Option 2 for closing accounts

If you are unable to visit our local branches you may submit the following by mail or courier (e-mail or faxes are not permitted):

  • original signed letter of instruction (no photocopies)
  • valid photo ID (passport)
  • certified copy of recent utility bill or bank statement (within last 3 months); as proof of current residential address


Acceptable certification must include official seal/stamp of office. If documentation is not in English a certified translated copy is required:

  • Officer, Vice President (or above) of a bank or HSBC employee (of any level)
  • a notary public
  • an officer of an embassy or consulate


Documentation must be submitted to:

HSBC Bank Bermuda

Attention: Middle Office

37 Front Street

Hamilton, Bermuda HM 11

If a balance is held in the account, HSBC will remit funds by either draft or wire transfer. 

For wire transfers include:

  • bank name
  • full bank branch address
  • bank code (SWIFT, ABA, Sort Code, Transit number, IBAN)
  • your name as shown on that account
  • full account number including IBAN
  • remittance currency


Please note we cannot remit funds to a third party account.


Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking and Investment Business by the Bermuda Monetary Authority.

Listening to what you have to say about our services matters to us.