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Important Notices

Wire transfer and Treasury foreign exchange trading deadlines for the upcoming Christmas, Boxing Day and New Year’s holidays will be as follows:
Currency Christmas and Boxing Day dates Money transfer services Foreign exchange dealing
USD

24 December 2019

(closed 25, 26 December 2019)

24 December | 12pm
 
GBP/EUR 27 December 2019
(closed 25, 26 December 2019)
24 December | 12pm
24 December | 12pm
CAD 24 December 2019
(closed 25, 26 December 2019)
24 December | 12pm
24 December | 9am
Other currencies
(see market calendar for closures)

27, 30 December 2019

(closed 25, 26 December 2019)

24 December | 12pm
24 December | 12pm
Wire transfer and Treasury foreign exchange trading deadlines for the upcoming Christmas, Boxing Day and New Year’s holidays will be as follows:
Currency USD
Christmas and Boxing Day dates

24 December 2019

(closed 25, 26 December 2019)

Money transfer services 24 December | 12pm
Foreign exchange dealing  
Currency GBP/EUR
Christmas and Boxing Day dates 27 December 2019
(closed 25, 26 December 2019)
Money transfer services 24 December | 12pm
Foreign exchange dealing 24 December | 12pm
Currency CAD
Christmas and Boxing Day dates 24 December 2019
(closed 25, 26 December 2019)
Money transfer services 24 December | 12pm
Foreign exchange dealing 24 December | 9am
Currency Other currencies
(see market calendar for closures)
Christmas and Boxing Day dates

27, 30 December 2019

(closed 25, 26 December 2019)

Money transfer services 24 December | 12pm
Foreign exchange dealing 24 December | 12pm
These deadlines affect all outgoing payment requests, the booking in and out of funds with Treasury Operations (Cash Management) and foreign exchange deals called into the Treasury Foreign Exchange trading desk.
Currency Christmas and Boxing Day dates Money transfer services Foreign exchange dealing
USD

31 December 2019

(closed 1 January 2020)

31 December | 12pm
 
GBP/EUR 2 January 2020
(closed 1January 2020)
31 December | 12pm
31 December | 12pm
CAD 31 December 2019
(closed 1 January 2020)
31 December | 10am
24 December | 9am
Other currencies
(see market calendar for closures)

2, 3 January 2020

(closed 1 January 2020)

31 December | 12pm
24 December | 12pm
These deadlines affect all outgoing payment requests, the booking in and out of funds with Treasury Operations (Cash Management) and foreign exchange deals called into the Treasury Foreign Exchange trading desk.
Currency USD
Christmas and Boxing Day dates

31 December 2019

(closed 1 January 2020)

Money transfer services 31 December | 12pm
Foreign exchange dealing  
Currency GBP/EUR
Christmas and Boxing Day dates 2 January 2020
(closed 1January 2020)
Money transfer services 31 December | 12pm
Foreign exchange dealing 31 December | 12pm
Currency CAD
Christmas and Boxing Day dates 31 December 2019
(closed 1 January 2020)
Money transfer services 31 December | 10am
Foreign exchange dealing 24 December | 9am
Currency Other currencies
(see market calendar for closures)
Christmas and Boxing Day dates

2, 3 January 2020

(closed 1 January 2020)

Money transfer services 31 December | 12pm
Foreign exchange dealing 24 December | 12pm

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Early branch closure schedule

On the 4th Tuesday of every month, all HSBC branches will close at 3:00pm to allow time for training and development to increase knowledge required by our frontline staff.

2020 Early branch closure dates

  • 28 January 2020
  • 25 February 2020
  • 24 March 2020
  • 28 April 2020
  • 26 May 2020
  • 23 June 2020
  • 28 July 2020
  • 25 August 2020
  • 22 September 2020
  • 27 October 2020
  • 24 November 2020

In branch deadlines

On the early closure days, same-day deadlines for ATM and quick deposit envelopes in all currencies will be processed by the following times:
Branch Processing time
Church Street
12.00pm
Compass Point 12.00pm
Harbourview Centre
12.00pm
Somerset
10.00am
St. George's 10.00am
On the early closure days, same-day deadlines for ATM and quick deposit envelopes in all currencies will be processed by the following times:
Branch Church Street
Processing time 12.00pm
Branch Compass Point
Processing time 12.00pm
Branch Harbourview Centre
Processing time 12.00pm
Branch Somerset
Processing time 10.00am
Branch St. George's
Processing time 10.00am

Customers are encouraged to use HSBC online banking channels, or, if immediate assistance is required, please call the HSBC Bermuda contact centre on 299 5959

HSBC extended hours

HSBC is pleased to offer extended business hours at the Harborview Centre, Monday - Thursday from 5:00pm -7:00pm for appointments only.

Personal Banking and HSBC Advance customers can book appointments for:

  • Mortgages
  • Personal Loans
  • Credit Cards
  • Account Openings

Appointments for other services can be booked during the normal business hours, Monday - Friday, 9:00am – 5:00pm.There will be no teller services available in the bank during the extended appointment times. For Premier customers appointments are available during regular business hours.To make an appointment call +1 441 299 5959 or visit one of our Branches.

Listening to what you have to say about our services matters to us.