Important Notices

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Important Notices

Wire transfer and Treasury foreign exchange trading deadlines for the upcoming Christmas, Boxing Day and New Year’s holidays will be as follows:
Currency	Christmas and Boxing Day dates	Money transfer services	Foreign exchange dealing
USD	24 December 2019 (closed 25, 26 December 2019)	24 December \| 12pm
GBP/EUR	27 December 2019 (closed 25, 26 December 2019)	24 December \| 12pm	24 December \| 12pm
CAD	24 December 2019 (closed 25, 26 December 2019)	24 December \| 12pm	24 December \| 9am
Other currencies (see market calendar for closures)	27, 30 December 2019 (closed 25, 26 December 2019)	24 December \| 12pm	24 December \| 12pm

Wire transfer and Treasury foreign exchange trading deadlines for the upcoming Christmas, Boxing Day and New Year’s holidays will be as follows:
Currency	USD
Christmas and Boxing Day dates	24 December 2019 (closed 25, 26 December 2019)
Money transfer services	24 December \| 12pm
Foreign exchange dealing

Currency	GBP/EUR
Christmas and Boxing Day dates	27 December 2019 (closed 25, 26 December 2019)
Money transfer services	24 December \| 12pm
Foreign exchange dealing	24 December \| 12pm

Currency	CAD
Christmas and Boxing Day dates	24 December 2019 (closed 25, 26 December 2019)
Money transfer services	24 December \| 12pm
Foreign exchange dealing	24 December \| 9am

Currency	Other currencies (see market calendar for closures)
Christmas and Boxing Day dates	27, 30 December 2019 (closed 25, 26 December 2019)
Money transfer services	24 December \| 12pm
Foreign exchange dealing	24 December \| 12pm

These deadlines affect all outgoing payment requests, the booking in and out of funds with Treasury Operations (Cash Management) and foreign exchange deals called into the Treasury Foreign Exchange trading desk.
Currency	Christmas and Boxing Day dates	Money transfer services	Foreign exchange dealing
USD	31 December 2019 (closed 1 January 2020)	31 December \| 12pm
GBP/EUR	2 January 2020 (closed 1January 2020)	31 December \| 12pm	31 December \| 12pm
CAD	31 December 2019 (closed 1 January 2020)	31 December \| 10am	24 December \| 9am
Other currencies (see market calendar for closures)	2, 3 January 2020 (closed 1 January 2020)	31 December \| 12pm	24 December \| 12pm

These deadlines affect all outgoing payment requests, the booking in and out of funds with Treasury Operations (Cash Management) and foreign exchange deals called into the Treasury Foreign Exchange trading desk.
Currency	USD
Christmas and Boxing Day dates	31 December 2019 (closed 1 January 2020)
Money transfer services	31 December \| 12pm
Foreign exchange dealing

Currency	GBP/EUR
Christmas and Boxing Day dates	2 January 2020 (closed 1January 2020)
Money transfer services	31 December \| 12pm
Foreign exchange dealing	31 December \| 12pm

Currency	CAD
Christmas and Boxing Day dates	31 December 2019 (closed 1 January 2020)
Money transfer services	31 December \| 10am
Foreign exchange dealing	24 December \| 9am

Currency	Other currencies (see market calendar for closures)
Christmas and Boxing Day dates	2, 3 January 2020 (closed 1 January 2020)
Money transfer services	31 December \| 12pm
Foreign exchange dealing	24 December \| 12pm

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Early branch closure schedule

On the 4th Tuesday of every month, all HSBC branches will close at 3:00pm to allow time for training and development to increase knowledge required by our frontline staff.

2021 Early branch closure dates

26 January 2021
23 February 2021
23 March 2021
27 April 2021
25 May 2021
22 June 2021
27 July 2021
24 August 2021
28 September2021
26 October 2021
23 November 2021

In branch deadlines

On the early closure days, same-day deadlines for ATM and quick deposit envelopes in all currencies will be processed by the following times:
Branch	Processing time
Church Street	12.00pm
Compass Point	12.00pm
Harbourview Centre	12.00pm
Somerset	10.00am
St. George's	10.00am

On the early closure days, same-day deadlines for ATM and quick deposit envelopes in all currencies will be processed by the following times:
Branch	Church Street
Processing time	12.00pm

Branch	Compass Point
Processing time	12.00pm

Branch	Harbourview Centre
Processing time	12.00pm

Branch	Somerset
Processing time	10.00am

Branch	St. George's
Processing time	10.00am

Customers are encouraged to use HSBC online banking channels, or, if immediate assistance is required, please call the HSBC Bermuda contact centre on 299 5959

HSBC extended hours

HSBC is pleased to offer extended business hours at the Harborview Centre, Monday - Thursday from 5:00pm -7:00pm for appointments only.

Personal Banking and HSBC Advance customers can book appointments for:

Mortgages
Personal Loans
Credit Cards
Account Openings

Appointments for other services can be booked during the normal business hours, Monday - Friday, 9:00am – 5:00pm.There will be no teller services available in the bank during the extended appointment times. For Premier customers appointments are available during regular business hours.To make an appointment call +1 441 299 5959 or visit one of our Branches.

Disclosure

Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking and Investment Business by the Bermuda Monetary Authority.

Important Notices

Verify my browser FAQs

Why am I asked to verify my browser when logging on?

I have logged on with the same browser before. Why am I asked to verify it again?

My mobile number has changed. How can I receive the activation code to verify my browser?

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Early branch closure schedule

2021 Early branch closure dates

In branch deadlines

HSBC extended hours

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