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Online banking

Bank securely at the branch that never closes

We're making improvements to our online banking platforms

With some recent changes we have made to online banking, it is even easier to get started and use personal internet banking to manage your day to day finances. You can now sign up for personal internet banking by answering a few basic questions and we will send a confirmation code to your phone. 

Online banking tutorials

A step by step guide to payments and transfers can be found on our online banking tutorials page.

Web Chat

Need help setting up your online banking? You can now use our Web Chat function to speak directly to a Contact Centre agent, without needing to pick up the phone or visit one of our branches.

Web Chat is available Monday to Friday, 9am to 5pm - AST.

Why bank online?

Lower fees on international transfers

  • Lower fees! Save $110 per international transfer

  • Manage and view your accounts 24/7

  • Go green! Save paper by receiving electronic statements (eStatements)

  • Pay your bills – including your utility and credit card bills

  • Open new accounts instantly in more than 13 currencies – including Quarterly Bonus Saver which rewards you with bonus interest when you don’t make any withdrawals.

Register for online banking

Before you begin, you will need:

  • a security device. If you do not have a security device please visit any of our branches.
  • your 9 digit customer number
  • a mobile phone number 

Frequently asked questions

What you should know


Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking and Investment Business by the Bermuda Monetary Authority.

Listening to what you have to say about our services matters to us.