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Telephone banking

Make one quick call

Use our 24-hour automated service

Our automated service is easy, secure and convenient. All you need is a touch-tone phone, your Electronic Banking Number (EBN) and PIN.

  • Instantly transfer funds between accounts
  • Check account balances
  • Go green! Save paper by receiving electronic statements (eStatements)
  • Pay utility or credit card bills
  • Obtain mini-statements

Call our customer service team

  • Check your balance 
  • Make payments
  • Pay bills
  • Transfer money between accounts
  • Set up standing orders
  • Update your details
  • Ask about other HSBC products
  • Make general enquiries

If you want to speak to a member of our friendly team, we're here Monday to Friday, 8am to 5pm AST to help you manage your accounts.

If you're an HSBC Advance or HSBC Premier customer we'll give you the option to speak to one of our customer service representatives, regardless of what time you call.

For a complete list of HSBC Bermuda telephone numbers, visit Contact Us.


Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking and Investment Business by the Bermuda Monetary Authority. 



This site is primarily intended for those who access it from within Bermuda. Because of this, we cannot guarantee that the Site or the information thereon complies with law or regulation of other countries, or is appropriate for use, in other places. You are wholly responsible for use of the Site by any person using your computer and you must ensure that any such person complies with these Terms. The information provided on this Site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. This Site should not be considered as communicating any invitation or inducement to engage in banking of investment activity or any offer to buy or sell any securities or other instruments outside Bermuda.

Listening to what you have to say about our services matters to us.