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Telephone banking

Make one quick call

Use our 24-hour automated service

Our automated service is easy, secure and convenient. All you need is a touch-tone phone, your Electronic Banking Number (EBN) and PIN.

  • Instantly transfer funds between accounts
  • Check account balances
  • Go green! Save paper by receiving electronic statements (eStatements)
  • Pay utility or credit card bills
  • Obtain mini-statements

Call our customer service team

  • Check your balance 
  • Make payments
  • Pay bills
  • Transfer money between accounts
  • Set up standing orders
  • Update your details
  • Ask about other HSBC products
  • Make general enquiries

If you want to speak to a member of our friendly team, we're here Monday to Friday, 8am to 5pm AST to help you manage your accounts.

If you're an HSBC Advance or HSBC Premier customer we'll give you the option to speak to one of our customer service representatives, regardless of what time you call.

For a complete list of HSBC Bermuda telephone numbers, visit Contact Us.


Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking and Investment Business by the Bermuda Monetary Authority.

Listening to what you have to say about our services matters to us.