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Mastercard® Summary of Benefits for Consumer Credit Cards

This general guide is for informational purposes and applies to HSBC Mastercard® cardholders only

Mastercard Summary of Benefits

Description of Benefits
HSBC BermudaCard (Standard)
HSBC Advance Mastercard® (Gold)
HSBC Premier Mastercard® (Platinum)
HSBC Premier Mastercard® Black
Mastercard Global Service provides emergency card- related assistance, anytime, anywhere, via one toll-free phone call.
Mandated
Mandated
Mandated
Mandated
Conceirge Service provides personal assistance 24/7/365 to fulfill every cardholder request resourcefully, efficiently and, often, with a little touch of magic. We provide global and local service, allowing us to offer all types of assistance tailored to each cardholder’s specific needs, with restaurant reservations, special experiences arrangements, entertainment information and booking, and referrals among others.
N/A
N/A
Yes
Yes
Mastercard Airport Experience provided by LoungeKey, offers cardholders the opportunity to relax, refresh and escape the common airport headaches as they wait for their flight.
N/A
N/A
N/A
Yes
Boingo Wi-Fi for Mastercard Cardholders provides global access to over 1 million hotspots with connections 4x faster than global average broadband speed. Hotspots include a network of airports, hotels, restaurants, arenas, stadiums, transportation hubs, and in-flight.
N/A
N/A
Cardholders are provided free and unlimited access on up to four devices after registering for Boingo account. Enrollment in the Boingo Wi-Fi for Mastercard Cardholders plan is limited to authorized cardholders only*.
Cardholders are provided free and unlimited access on up to four devices after registering for Boingo account. Enrollment in the Boingo Wi-Fi for Mastercard Cardholders plan is limited to authorized cardholders only.
Purchase Protection provides reimbursement for theft and/or accidental damage of purchased of the covered items. The covered purchase must be paid in full with the Mastercard Credit Account.

Core

Up to US$100per occurrence / US$200 per 12 months, up to 45 days after the covered purchase.

Core

Up to US$200per occurrence / US$400 per 12 months, up to 45 days after the covered purchase.

Core

Up to US$5,000per occurrence / US$10,000 per 12 months, up to 45 days after the covered purchase*

Core

Up to US$5,000per occurrence / US$20,000 per 12 months, up to 90 days after the covered purchase

ATM Robbery and Assault Protection replaces stolen cash and/or provide benefit in case of death during an assault while using your Mastercard credit card at an ATM.
N/A
N/A
N/A

Core

Stolen Cash coverage up to US$1,000/US$3,000 per 12 months. Accidental Death coverage US10,000.

MasterRentalTM pays for damages to a rental vehicle due to collision, theft, and vandalism when the cardholder initiates and pays for the entire rental transaction with a Mastercard credit card and declines CDW/LDW from the rental company.
N/A
N/A

Core

US$75,000 coverage (Worldwide) up to 31 consecutive days.

Core

US$75,000 coverage (Worldwide) up to 60 consecutive days

MasterAssistTM Plus reimburses medical expenses, hotel convalescence, emergency family travel costs, and more. Trip must be paid in full with the Mastercard credit card. Medical expenses apply only internationally
N/A
N/A

Core

Cardholders, spouse, domestic partner, and dependent children covered for up to 31 consecutive days. Medical Expenses: up to US$25,000 (€30,000 in Schengen Territories), other beneftis available at different limits*.

N/A
MasterAssistTM Black includes everything MasterAssist Plus covers, and also covers emergency medical travel to home country and cash for hospital charges. Trip must be paid in full with the Mastercard credit card. Medical expenses apply only internationally.
N/A
N/A
N/A

Core

Cardholders, spouse, domestic partner, and dependent children covered for up to 31 consecutive days. Medical Expenses: up to US$150,000 and other beneftis available at different limits.

Trip Inconvenience provides coverage for delays offered on a primary basis or cancelled trips before they commence with coverage in excess of common carrier’s liability coverage. Trip must be paid in full with the Mastercard credit card.
N/A
N/A

Core

Trip Cancelllation up to US$1,500. Trip Delay up to US$100 (over 4 hours)*.

Core

Trip Cancelllation up to US$3,000. Trip Delay up to US$200 (over 4 hours).

Luggage Protection reimburses insured persons when luggage they check in for travel on a common carrier is delayed or lost. Trip must be paid in full with the Mastercard credit card. Assistance to locate lost luggage is also available.
N/A
N/A
N/A

Core

Lost Luggage up to US$3,000. Delayed Luggage up to US$600 (over 4 hours). Coverage is on a primary basis.

Flight Delay Pass provides Platinum cardholders with access to VIP lounges where they can relax in case of a flight delay of over an hour and a half.
N/A
N/A
Core*
N/A
Mastercard Travel Rewards offers exclusive offers to Platinum and Black credit card travelers at selected stores in 11 destination countries around the world.
N/A
N/A
Core
Core
Extended Warranty provides global extended coverage on the terms of the original manufacturer’s warranty on covered purchases up to 1 full year after both the original or store brand warranty, plus the optional warranty coverage period ends, not to exceed 3 years. The covered purchase must be paid in full with the Mastercard Credit Account.
N/A

Core

Up to US$200 per occurrence / US$400 per 12 months.

N/A

Core

Up to US$2,500 per occurrence / US$5,000 per 12 months.

Description of Benefits
Mastercard Global Service provides emergency card- related assistance, anytime, anywhere, via one toll-free phone call.
HSBC BermudaCard (Standard)
Mandated
HSBC Advance Mastercard® (Gold)
Mandated
HSBC Premier Mastercard® (Platinum)
Mandated
HSBC Premier Mastercard® Black
Mandated
Description of Benefits
Conceirge Service provides personal assistance 24/7/365 to fulfill every cardholder request resourcefully, efficiently and, often, with a little touch of magic. We provide global and local service, allowing us to offer all types of assistance tailored to each cardholder’s specific needs, with restaurant reservations, special experiences arrangements, entertainment information and booking, and referrals among others.
HSBC BermudaCard (Standard)
N/A
HSBC Advance Mastercard® (Gold)
N/A
HSBC Premier Mastercard® (Platinum)
Yes
HSBC Premier Mastercard® Black
Yes
Description of Benefits
Mastercard Airport Experience provided by LoungeKey, offers cardholders the opportunity to relax, refresh and escape the common airport headaches as they wait for their flight.
HSBC BermudaCard (Standard)
N/A
HSBC Advance Mastercard® (Gold)
N/A
HSBC Premier Mastercard® (Platinum)
N/A
HSBC Premier Mastercard® Black
Yes
Description of Benefits
Boingo Wi-Fi for Mastercard Cardholders provides global access to over 1 million hotspots with connections 4x faster than global average broadband speed. Hotspots include a network of airports, hotels, restaurants, arenas, stadiums, transportation hubs, and in-flight.
HSBC BermudaCard (Standard)
N/A
HSBC Advance Mastercard® (Gold)
N/A
HSBC Premier Mastercard® (Platinum)
Cardholders are provided free and unlimited access on up to four devices after registering for Boingo account. Enrollment in the Boingo Wi-Fi for Mastercard Cardholders plan is limited to authorized cardholders only*.
HSBC Premier Mastercard® Black
Cardholders are provided free and unlimited access on up to four devices after registering for Boingo account. Enrollment in the Boingo Wi-Fi for Mastercard Cardholders plan is limited to authorized cardholders only.
Description of Benefits
Purchase Protection provides reimbursement for theft and/or accidental damage of purchased of the covered items. The covered purchase must be paid in full with the Mastercard Credit Account.
HSBC BermudaCard (Standard)

Core

Up to US$100per occurrence / US$200 per 12 months, up to 45 days after the covered purchase.

HSBC Advance Mastercard® (Gold)

Core

Up to US$200per occurrence / US$400 per 12 months, up to 45 days after the covered purchase.

HSBC Premier Mastercard® (Platinum)

Core

Up to US$5,000per occurrence / US$10,000 per 12 months, up to 45 days after the covered purchase*

HSBC Premier Mastercard® Black

Core

Up to US$5,000per occurrence / US$20,000 per 12 months, up to 90 days after the covered purchase

Description of Benefits
ATM Robbery and Assault Protection replaces stolen cash and/or provide benefit in case of death during an assault while using your Mastercard credit card at an ATM.
HSBC BermudaCard (Standard)
N/A
HSBC Advance Mastercard® (Gold)
N/A
HSBC Premier Mastercard® (Platinum)
N/A
HSBC Premier Mastercard® Black

Core

Stolen Cash coverage up to US$1,000/US$3,000 per 12 months. Accidental Death coverage US10,000.

Description of Benefits
MasterRentalTM pays for damages to a rental vehicle due to collision, theft, and vandalism when the cardholder initiates and pays for the entire rental transaction with a Mastercard credit card and declines CDW/LDW from the rental company.
HSBC BermudaCard (Standard)
N/A
HSBC Advance Mastercard® (Gold)
N/A
HSBC Premier Mastercard® (Platinum)

Core

US$75,000 coverage (Worldwide) up to 31 consecutive days.

HSBC Premier Mastercard® Black

Core

US$75,000 coverage (Worldwide) up to 60 consecutive days

Description of Benefits
MasterAssistTM Plus reimburses medical expenses, hotel convalescence, emergency family travel costs, and more. Trip must be paid in full with the Mastercard credit card. Medical expenses apply only internationally
HSBC BermudaCard (Standard)
N/A
HSBC Advance Mastercard® (Gold)
N/A
HSBC Premier Mastercard® (Platinum)

Core

Cardholders, spouse, domestic partner, and dependent children covered for up to 31 consecutive days. Medical Expenses: up to US$25,000 (€30,000 in Schengen Territories), other beneftis available at different limits*.

HSBC Premier Mastercard® Black
N/A
Description of Benefits
MasterAssistTM Black includes everything MasterAssist Plus covers, and also covers emergency medical travel to home country and cash for hospital charges. Trip must be paid in full with the Mastercard credit card. Medical expenses apply only internationally.
HSBC BermudaCard (Standard)
N/A
HSBC Advance Mastercard® (Gold)
N/A
HSBC Premier Mastercard® (Platinum)
N/A
HSBC Premier Mastercard® Black

Core

Cardholders, spouse, domestic partner, and dependent children covered for up to 31 consecutive days. Medical Expenses: up to US$150,000 and other beneftis available at different limits.

Description of Benefits
Trip Inconvenience provides coverage for delays offered on a primary basis or cancelled trips before they commence with coverage in excess of common carrier’s liability coverage. Trip must be paid in full with the Mastercard credit card.
HSBC BermudaCard (Standard)
N/A
HSBC Advance Mastercard® (Gold)
N/A
HSBC Premier Mastercard® (Platinum)

Core

Trip Cancelllation up to US$1,500. Trip Delay up to US$100 (over 4 hours)*.

HSBC Premier Mastercard® Black

Core

Trip Cancelllation up to US$3,000. Trip Delay up to US$200 (over 4 hours).

Description of Benefits
Luggage Protection reimburses insured persons when luggage they check in for travel on a common carrier is delayed or lost. Trip must be paid in full with the Mastercard credit card. Assistance to locate lost luggage is also available.
HSBC BermudaCard (Standard)
N/A
HSBC Advance Mastercard® (Gold)
N/A
HSBC Premier Mastercard® (Platinum)
N/A
HSBC Premier Mastercard® Black

Core

Lost Luggage up to US$3,000. Delayed Luggage up to US$600 (over 4 hours). Coverage is on a primary basis.

Description of Benefits
Flight Delay Pass provides Platinum cardholders with access to VIP lounges where they can relax in case of a flight delay of over an hour and a half.
HSBC BermudaCard (Standard)
N/A
HSBC Advance Mastercard® (Gold)
N/A
HSBC Premier Mastercard® (Platinum)
Core*
HSBC Premier Mastercard® Black
N/A
Description of Benefits
Mastercard Travel Rewards offers exclusive offers to Platinum and Black credit card travelers at selected stores in 11 destination countries around the world.
HSBC BermudaCard (Standard)
N/A
HSBC Advance Mastercard® (Gold)
N/A
HSBC Premier Mastercard® (Platinum)
Core
HSBC Premier Mastercard® Black
Core
Description of Benefits
Extended Warranty provides global extended coverage on the terms of the original manufacturer’s warranty on covered purchases up to 1 full year after both the original or store brand warranty, plus the optional warranty coverage period ends, not to exceed 3 years. The covered purchase must be paid in full with the Mastercard Credit Account.
HSBC BermudaCard (Standard)
N/A
HSBC Advance Mastercard® (Gold)

Core

Up to US$200 per occurrence / US$400 per 12 months.

HSBC Premier Mastercard® (Platinum)
N/A
HSBC Premier Mastercard® Black

Core

Up to US$2,500 per occurrence / US$5,000 per 12 months.

*Benefit not available to HSBC Premier BermudaCard Mastercard® cardholders.

Telephone Numbers for Cardholders

Benefits Servicing for Platinum and Black Cardholders

Mastercard Summary of Benefits for Consumer Credit

The information contained herein is provided solely for general informational purposes. It does not intend to be a complete description of all terms, conditions, and exclusions of the policies or other benefits, all of which are subject to change by Mastercard or the underwriters or other service providers at any time and without prior notice. These benefits do not apply to BermudaCard or Visa holders. Mastercard® is a registered trademark, and ™, Tap and Go™, MasterRental™, MasterTravel™, MasterAssist™ Plus, Mastercard Global Service™ are trademarks of Mastercard International Incorporated. Used pursuant to license. Certain restrictions, terms and conditions apply. Contact your card issuer or 1-800-Mastercard (1.800.627.8372) for full details. Restrictions and exclusions apply. For more information, please refer to the terms and conditions.

Disclosure

Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking and Investment Business by the Bermuda Monetary Authority.

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