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Finding financial support

If you're worried about money, there are a number of ways we can help.

Reduced Base Lending Rates

From 1 May 2020 onwards, we'll reduce our Base Lending Rates for business and retail customers taking out loans in BMD.

For retail customers: Base Lending Rates will be reduced by 0.25%, from 3.75% to 3.5%.

For business customers: Base Lending Rates will be reduced by 0.5%, from 4.75% to 4.25%.

If you took out a loan in USD, your loan will be adjusted based on prevailing market rates, per your contract terms.

Talk to us about debt relief

We understand if you're finding it hard to manage debt due to the COVID-19 coronavirus outbreak. Please get in touch with us and we'll review your request on a case-by-case basis so we can identify the best way to help you.

Business Banking customers can contact their dedicated Relationship Manager for assistance.

You can call us on +144 1 299 5959 or email us at hsbc.debt.relief@hsbc.bm. If you decide to email us, please make sure to include:

  • why you're seeking debt relief and financial support
  • your contact details

We may ask you a few questions after we've received your request. These questions will help us to understand your financial situation better, so that we can determine how best to support you. Don't worry, we'll keep it simple and we'll aim to give you an answer as soon as possible.

Frequently asked questions

Getting support

We're monitoring the COVID-19 situation closely and considering its impact on our customers, especially those in heavily affected sectors.

If you think you need a hand with your finances during this time, please call us on +144 1 299 5959. Corporate customers can get in touch with their dedicated Relationship Managers.

Listening to what you have to say about our services matters to us.