We're making improvements to our online banking platforms
We've been progressively updating our online platforms and mobile banking services to improve your future digital experience. Over the next few months we will be introducing further enhancements, including key updates to our platforms.
What to expect
Online banking updates
Some of the existing digital banking services will no longer be available while we make these updates.
The list shows which non-critical digital services will be temporarily unavailable. If you need to use one of these services, we've given guidance on alternative ways to do so.
| Service | Call our contact centre |
Secure message in online banking |
|---|---|---|
| Update personal information | |
|
| Bank draft in foreign currency | ||
| Order cash |
||
| Bank cheque in BMD or USD for local use |
||
| Update maturity instruction |
| Service | Update personal information |
|---|---|
| Call our contact centre |
|
| Secure message in online banking | |
| Service | Bank draft in foreign currency |
| Call our contact centre |
|
| Secure message in online banking | |
| Service |
Order cash |
| Call our contact centre |
|
| Secure message in online banking | |
| Service |
Bank cheque in BMD or USD for local use |
| Call our contact centre |
|
| Secure message in online banking | |
| Service |
Update maturity instruction |
| Call our contact centre |
|
| Secure message in online banking |
Secure message tutorial
Frequently Asked Questions
Disclosure
Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking and Investment Business by the Bermuda Monetary Authority.