We're making improvements to our online banking platforms

We've been progressively updating our online platforms and mobile banking services to improve your future digital experience. Over the next few months we will be introducing further enhancements, including key updates to our platforms.

What to expect

Online banking updates

Some of the existing digital banking services will no longer be available while we make these updates.

The list shows which non-critical digital services will be temporarily unavailable. If you need to use one of these services, we've given guidance on alternative ways to do so.

List of the affected services
Service Call our contact centre
Secure message in online banking
Update personal information  
 
Bank draft in foreign currency     
Order cash
    
Bank cheque in BMD or USD for local use
    
Update maturity instruction    
List of the affected services
Service Update personal information
Call our contact centre
 
Secure message in online banking  
Service Bank draft in foreign currency
Call our contact centre
 
Secure message in online banking   
Service Order cash
Call our contact centre
 
Secure message in online banking   
Service Bank cheque in BMD or USD for local use
Call our contact centre
 
Secure message in online banking   
Service Update maturity instruction
Call our contact centre
 
Secure message in online banking  

Secure message tutorial

Frequently Asked Questions